FAQ
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Can I use promo codes on already discounted products?
At Break&Walk, we want you to enjoy our special promotions made with love for you ✨ That’s why, most of the time… the answer is YES! Just keep in mind that some promo codes may not apply to items that are already on sale. To make sure your code works on the products you love, we recommend ... -
Can I use two promo codes at the same time?
Thanks for checking out our promos! 😊 We’re all about helping you get the best deal possible. Normally, it’s not possible to use more than one promo code per order, since discounts can’t be stacked (unless it’s a special exception mentioned in the promo details). Make sure to review the terms ... -
At Break&Walk, your opinion truly matters to us. 🧡 We love hearing from customers like you, because it helps us keep growing and giving you the best possible experience — made with care for you. Whether you have suggestions, comments, or simply want to share how your shopping experience wen...
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Got a promo code? It’s time to save on your purchase! 💸 Just follow these easy steps to enjoy your discount: Pick the product you want to buy from our online store (make sure it’s part of the promo offer). Click on the shopping cart icon at the top of the page. 🛒 Go to the "Promo Code" section, ...
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Do you have a B&W 💳 gift card ? Here’s how to use it! Our gift cards are a super convenient way to enjoy your purchases. 📩 You’ll receive your gift card by email, with an alphanumeric code that you can copy and paste directly at checkout, just before paying. 🎁 You can use it yourself or giv...
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How to contact Customer Service?
At Break&Walk, we know that questions can come up while you're shopping — and we want to make everything as simple and clear as possible for you 🧡 To help you find answers quickly, we’ve created a Frequently Asked Questions (FAQ) section, where you’ll find helpful information about orders, s... -
I’d like to stop receiving your promotional emails for a while.
We’re really sorry to see you go...💔 To unsubscribe from our newsletter, simply click on this link: Unsubscribe. Remember, you can also unsubscribe anytime by clicking the link at the bottom of any of our emails. We hope to see you again soon! And if you have any questions or need help with an... -
At Break&Walk, your satisfaction means everything to us 🧡 We want your experience with us to be smooth, happy, and just right for you. If something hasn’t gone as expected, don’t worry — we’re here to help you every step of the way. Here’s what to do: 🧸 Talk to our Customer Care Team If yo...
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I own a brand/event and would like to collaborate with you
We’d love to hear more! Send your proposal to ibg@illicebrandsgroup.com, and we’ll get in touch to explore potential collaboration opportunities. 😊✨ -
Your security is our top priority 🛡️ At Break&Walk, we make sure every step of your shopping experience is completely safe and protected — because your peace of mind matters to us 🧡 We use the latest technologies and follow the highest security standards to keep your personal information sec...
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That's great news! 💛 Send us a proposal through our contact form, and a member of our sales team will get in touch with you. We're excited to explore potential partnerships!
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Want to collaborate with us through your social media?
Send us a DM from your official account! ✉️ If your profile fits the Break&Walk world 🧡 — full of love, fun, and little adventures — we’d love to keep you in mind for future collaborations and special campaigns! 🎈 We adore seeing how you style our outfits! Don’t forget to tag us and share ... -
What materials are Break&Walk products made from?
At Break&Walk, we care deeply about the planet we’ll leave for our little ones 🌍💚 That’s why we choose a variety of materials for our products, always prioritizing recycled and eco-friendly options whenever we can. Our commitment to sustainability inspires us to keep improving every day, mak... -
What payment methods can I use?
We offer several secure and easy ways to pay, so you can choose the one that suits you best. The available options will appear automatically at checkout, depending on your country or region. Credit/Debit Cards: VISA, MasterCard, Maestro, AMEX, and UnionPay Express Payments: Shop Pay, PayPal, Ap... -
What should I do if my promo code isn't working?
Sometimes, our promotions only apply to selected items. We recommend double-checking the terms and conditions of your code to make sure it’s valid for your order. You can find this info at the bottom of our emails, right under the "Store Finder" and "Privacy Policy" links. If you’ve confirmed yo... -
At Break&Walk, we want your shopping experience to be 100% joyful and worry-free! 😊 If you’re not completely happy with your order, you can return any item purchased on our website within 14 calendar days 📅 from the day it arrives at your door. Returning is easy — just follow the simple st...