What should I do if my promotion code doesn’t work?

Sometimes our promotions are exclusively addressed to selected products. Please check carefully the specific Terms and Conditions of the promotion to confirm if you can use it in your order. These Terms and Conditions can be found at the bottom of our emails, under the ‘Store locator’ and ‘Privacy policy’ links.
If you are completely sure that the promotion code is valid for your order, but the discount is not applied, contact us.