Why is my order delayed?

At Break&Walk, we know how exciting it is to wait for a package—especially when it’s for your little one! 🎁

We always do our best to deliver your order on time, but sometimes unexpected situations can cause slight delays. These might happen when:

  • Your order was placed during a sales event or promotional period 🛍️
  • It was made on a public holiday in Spain or over the weekend *(when our warehouse colleagues are taking a well-deserved break)*🌞
  • There are external factors affecting the delivery service 🚚

You can check the status of your order anytime through your tracking link—it’s the fastest way to stay updated! 💌

If you have any doubts or need help, our customer care team is here for you. Thanks for your patience and for trusting Break&Walk! 💛🧸

Aug 4, 2025