Why is my order delayed?

At Break&Walk, we know how exciting it is to wait for a package 🎁

We always do our best to deliver your order on time, but sometimes unexpected situations can cause slight delays. These might happen when:

  • Your order was placed during a sales event or promotional period πŸ›οΈ
  • It was made on a public holiday in Spain or over the weekend *(when our warehouse colleagues are taking a well-deserved break)*🌞
  • There are external factors affecting the delivery service 🚚

You can check the status of your order anytime through your tracking linkβ€”it’s the fastest way to stay updated! πŸ’Œ

If you have any doubts or need help, our customer care team is here for you. Thanks for your patience and for trusting Break&Walk! πŸ’›πŸ§Έ

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